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Artificial Intelligence in Voice Interaction: A New Chapter in Customer Service

AI Assistants or Agents? Discover the Differences

Transforming Retail with AI: Omnichannel Contact Centers that Boost Sales and Productivity

Customer Service Transformation: Traditional Contact Centers vs. Omnichannel with AI

The Financial Imperative: AI-Powered Virtual Agents in Modern Customer Service

Founded by a team of AI and communication experts, Sophia emerged from the recognition that voice technology could transform call operations. By harnessing advanced AI, cutting-edge natural language processing, and seamless integrations, we’ve crafted a platform that is as powerful as it is intuitive and easy to use.