At Sophia, we respect and protect our customers’ privacy. This privacy policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our website.

1. Information We Collect

• • Personal Data: Name, email address, shipping and billing address, phone number, and payment details.
  • Technical Information: IP address, browser type, and data about your interaction with our site (e.g., pages visited and products searched).
  • Cookies: We use cookies to enhance your browsing experience and personalize our offers.

2. How We Use Your Information

The information we collect is used to:

• • Process and ship your orders.
  • Improve our website and personalize your shopping experience.
  • Respond to your inquiries and provide support.
  • Send you promotions, special offers, or updates (if you subscribe to our newsletter).

3. Protection of Your Information

We keep your personal data secure through encryption technology and strict data handling practices. We only share your information with third parties when necessary to process payments, fulfill shipments, or comply with legal requirements.

4. Third Parties

1. • Service Providers: We work with trusted third parties to process payments and fulfill shipments.
   • Advertising: We do not sell or share your personal information for external advertising purposes.

5. Your Rights

You have the right to:

• Access, update, or delete the personal information we store about you.
• Opt out of our promotional communications at any time.

To exercise these rights, contact us via email at: info@soph-ia.ai.

6. Policy Updates

We may update this policy occasionally to reflect changes in our practices or for legal reasons. We recommend reviewing this page periodically to stay informed.

7. Contact

If you have questions about our privacy policy, please contact us at: info@soph-ia.ai.